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The NCCA are levelling the playing field in the contract cleaning industry

With the start of a new membership year for the National Contract Cleaners Association (NCCA) commencing on 1 April 2022, a decision has been taken by the National Executive Council (NEC) that all members with cleaners will require a compliance audit to qualify for a membership certificate.

This is not just any membership certificate however.  No other certificate will be issued unless the member is an Associate member then their membership certificate will state that they are “Suppliers” to the industry.

Members with no cleaners who do not qualify for a compliance audit will receive a letter confirming their membership of the NCCA.  Once they have had cleaners on their books for at least 3 months, then they too can apply for a compliance audit so as to qualify for a membership certificate if found compliant.

Following a NEC meeting held at the Marriott Hotel, Century City, Cape Town on 17 February, Western Cape members were treated to a cocktail party where they met some of the NEC members and the benefits of a compliance audit were highlighted.

The Gauteng Branch launched their compliance audits 8 years ago which has led to most companies and Government departments who put out tenders and contracts requiring a membership certificate from the NCCA when members tender or apply for contracts.  It must be borne in mind that this meant that members of the NCCA in Gauteng, Limpopo, Mpumalanga, North West, Free State and Northern Cape have been audited for the past 8 years to qualify for a membership certificate which declares they are compliant members of the industry.

Eastern Cape NCCA members started their audit process during 2021 and Western Cape and Border-Kei members will start having compliance audits now.  KZN members, whilst being members of the KZN Bargaining Council, are welcome to have compliance audits done through the NCCA, more especially if they are also doing work in other Provinces other than KZN.

The Association has three competent and knowledgeable compliance auditors who conduct the audits (mainly through emails as a result of Covid-19).  Many in the industry will know Richard Gordon-Brown who has been in the industry for over 40 years.  Another well-known figure is that of Paul Roux who has over 23 years’ experience in the cleaning industry especially on the labour side.  Our third auditor, Kevin McIlroy is a Retired Group Industrial Relations/Site Facilities Manager who worked for a multi-national Chemical/Pharmaceutical Company dealing with compliance.

These gentlemen not only do the compliance audits but play a very important role in mentoring newcomers to the industry.  It is not the NCCA’s wish to exclude any contract cleaning company but to ensure that the playing field is level for all.

The NCCA ‘compliant’ certificate has become gold to such an extent that the website is flooded with companies and fraudsters offering NCCA membership and certificates.  We advise however that we do not make use of agents.  If you want membership of the NCCA please contact your nearest branch as advertised on our website – .

Sandy Barrie has been overseeing the compliance audit process in Gauteng and Limpopo Branches for over 7 years and is in a good position to assist members wherever necessary.  So, please do not hesitate to drop her an email at [email protected] and she will gladly assist.